Privacy Policy

Last updated: January 2025

Introduction

At Cltcher.com ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Merchant of Record platform and related services.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and contact information
  • Business information and tax identification numbers
  • Financial information for payment processing
  • Account credentials and authentication information

Usage Information

We automatically collect information about your use of our services:

  • Device information and browser type
  • IP address and location data
  • Usage patterns and interaction data
  • Transaction and payment information

How We Use Your Information

We use the collected information for the following purposes:

  • Provide and maintain our Merchant of Record services
  • Process payments and handle tax compliance
  • Communicate with you about your account and services
  • Improve our platform and develop new features
  • Comply with legal obligations and regulatory requirements
  • Prevent fraud and ensure platform security

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With service providers who assist in our operations
  • With payment processors and financial institutions
  • With tax authorities and regulatory bodies as required by law
  • In connection with business transfers or acquisitions
  • When required by law or to protect our rights and safety

Data Security

We implement robust security measures to protect your personal information, including encryption, secure data transmission, regular security assessments, and access controls. However, no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Data portability
  • Objection to processing
  • Restriction of processing

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our platform. The updated policy will be effective from the date of posting.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@cltcher.com

Address: [Company Address]